Contact Support
Help Desk & Support Portal
Help Desk & Support Portal
Our Support Portal has a general help desk and also technical support and customer support dedicated to organizations with a Service Level Agreement:
Call us any time. Our normal coverage hours are Monday-Friday from 08:30-17:30 MDT.
(512) 843-5843 or 512-84-FLUID
Reporting an Incident
Reporting an Incident
Incidents reported through the portal or by phone are reported directly to the Office of the Chief Technology Officer and Special Operations teams for acknowledgement, review and response when necessary. A Service Level Agreement including Incident Response is required for incident review and response services.